Refunds
No traps, no small print.
A newsletter is a promise to keep writing. If we break that promise, you should get your money back. Here is exactly how it works.
Sold by Amir Kasa, trading as Loja · ABN 95 308 202 767 · help@lojafootball.com
Stopping the next charge
Cancel whenever you like, before your renewal date. Your newsletter keeps arriving until the period you have already paid for ends, and nothing further is charged. You can cancel from your subscription account or by emailing help@lojafootball.com.
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you are not happy with your subscription for any reason, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Our order process is handled by our online reseller, Paddle.com, which processes refunds. To request one, visit paddle.net and look up your order, or email help@lojafootball.com and we will arrange it for you. Refunds go back to the original payment method.
Outside the 30 days, we will still put right any double or wrong charge, a charge after you cancelled, or a paid period we failed to deliver.
Your legal rights
Nothing in this policy limits the guarantees you have under the Australian Consumer Law. If a remedy is required by law, we provide it — this policy only adds to what you are already entitled to.
Before you ask
If an edition missed you, or landed in spam, tell us and we will resend it and fix the delivery first. If you would rather have your money, we will not argue with you about it.
